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Telecoms

Cost-effective & reliable Telecoms solutions.

Daviker Telecoms focuses on the needs of Contact Centres and delivers Telecoms solutions that match them. We’ve been providing high quality and reliable telecoms services at very competitive prices for over two decades. The main goal of Daviker Telecoms is to reduce your Telecoms costs, without compromising, and in fact usually increasing, the quality and resilience of the services delivered.

The main services we offer are ISDN30, SIP, Local Caller, SMS, NGN’s and Data Circuits. We work mainly with BT and deliver many services across their network.

We work with you to understand your current contact centre infrastructure, understand your contact centre’s goals and make sure that the Telecoms services are aligned with your business. We are able to provide our services at very competitive rates because we purchase such high volumes from our suppliers and pass on these reduced costs to you.

Our customers benefit from having a dedicated Account Manager and joined up support desk available 24/7/365. What’s more, our solutions are reliable and we won’t let you down.

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Key Features

Reduces your telecoms costs, without compromising the quality and resilience of the services delivered
The main services offered are - ISDN30, SIP, Local Caller, SMS, NGN’s and Data Circuits.
We work with you to understand your current contact centre’s infrastructure, goals and make sure that the Telecoms services are aligned with your business.
We only work with the best suppliers to make sure the service we offer is as reliable and resilient as possible.
Offer very competitive rates, because we purchase such high volumes of services from our suppliers.
Each of our solutions has it’s own support resource, the benefit is that they are all based in the same team location and work as one team.
Benefit of an Account Manager who comes out to visit you.
Save a lot of money with competitive rates.

Trusted, Reliable Supplier.

We are a trusted supplier and advisor to many blue chip organisations throughout the UK, solving telecoms problems when other suppliers said it can’t be done. Our sales staff are all seasoned professionals who realise there are no shortcuts when it comes to providing a complete telecommunications solution; a full review of your current situation and a discussion of your requirements for the future is the first step of the journey. We build long-lasting relationships with our clients so that we understand their business and deliver reliable cost-effective solutions.

Expert Advice and Consultancy.

We entered the Telecoms market over two decades ago and our customers have always enjoyed expert advice delivered with integrity along with excellent pricing, this is why most customers have stayed with us the entire journey.

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UK Customer Support 24/7.

Each of our solutions is supported from our UK customer support team 24/7. Our customers benefit from a dedicated face-to-face Business Manager with the expertise and experience to answer their telecoms queries and who continually monitor our client’s usage and spend to ensure they are getting the best possible cost for their telecoms.

Cost-Effective Solutions.

As industry leading experts we have the knowledge and understanding to know what solutions work best for your business and, as such, we can deliver cost-effective solutions for your business such as reduced call charges with LCR and CPS.

Core Solutions.

Customers & Friends.

News

Latest

Agent Advice: Helping Your Team Deal with ‘Angry Customers’ -
15/02/17

Many contact centre staff will tell you that the patience of a saint certainly comes in handy when working in this industry. Learning how to handle disgruntled customers takes not only patience but time and skill too; it’s a necessity as customers will frequently express their frustration by aiming their complaints at staff members.

Every Cloud Has a Digital Lining: Daviker Secures G-Cloud 8 Agreement -
07/09/16

We’re delighted to announce that Daviker has recently been awarded an agreement to supply to the public sector. This will be under the G-Cloud 8 framework. What Is G-Cloud 8? G-Cloud is an initiative targeted at public-sector bodies in departments of the UK Government of commodity IT services; particularly bodies that use various cloud computing software. The initiative consists of a […]

Good News for Global Speech Analytics Market: Forecast to Reach 1.6 Billion USD! -
03/05/16

The speech analytics market has hit global headlines this month, as research into its growth has been released by multinational market research firm, MarketsandMarkets. Figures indicate that the speech analytics market is estimated to grow from USD 589.1 million in 2015 to USD 1.60 billion by 2020. This represents an estimated Compound Annual Growth Rate […]

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0161 276 2811

Telecoms