PCI SafePay | IVR Payments
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PCI SafePay

PCI-compliant payments.

Do you need to take PCI-compliant credit card payments without it costing the world?

Daviker SafePay allows your customers and clients to make PCI-compliant credit card payments over the phone, 24/7, 365 days a year. By enabling your callers to directly input their credit card information through their telephone keypad into our secure payment application your agents are never exposed to sensitive credit card information. SafePay takes away the costs and headaches associated with PCI compliance by handling each payment securely and compliantly without your agent’s involvement.

PCI DSS is a set of requirements designed to ensure that ALL companies that process, store or transmit credit card information maintain a secure environment and protect personal information.

  • IVR SafePay
  • Agent SafePay
  • Repeat SafePay

Download our PCI SafePay Product Guide

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Key Features
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IVR SafePay.

IVR SafePay handles all credit card transactions automatically without any human interaction. Callers are greeted by your personalised message, identified through appropriate security checks and informed of their current balance via a live feed from your CRM. Callers can enter their credit card information through their telephone keypad to pay the balance in full, negotiate a payment based on your predefined rules or speak with an agent. Once the caller has completed their payment they are provided with a reference number and your CRM is updated with the new balance.

Agent SafePay.

Agent SafePay allows your contact centre agents to guide callers through the payment process without ever hearing or seeing the credit card information. Your callers enter their credit card details directly into SafePay or your CRM via their telephone keypad without the agent being privy to the credit card details. All sensitive information is masked to your agents, but in the event of a mistake, missing information or declined payment the agents are on hand to help guide the caller through to a resolution.

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Repeat SafePay.

Repeat SafePay allows your callers to enter into multiple stage payment plans, either with your agents or directly with IVR SafePay, allowing you to automatically process payments at pre-authorised future dates.

Core Solutions.
Customers & Friends.
General Dynamics
Totemic
Marston Group
Van Compare
Commercial Power
icon

PCI-compliant payments.

Do you need to take PCI-compliant credit card payments without it costing the world?

Daviker SafePay allows your customers and clients to make PCI-compliant credit card payments over the phone, 24/7, 365 days a year. By enabling your callers to directly input their credit card information through their telephone keypad into our secure payment application your agents are never exposed to sensitive credit card information. SafePay takes away the costs and headaches associated with PCI compliance by handling each payment securely and compliantly without your agent’s involvement.

PCI DSS is a set of requirements designed to ensure that ALL companies that process, store or transmit credit card information maintain a secure environment and protect personal information.

  • IVR SafePay
  • Agent SafePay
  • Repeat SafePay

Online Request

DemoTrialConsultation





captcha
Please enter this code in the box below.

Add me to your mailing list

Download our PCI SafePay Product Guide

Data Performance + Agent Performance = Contact Centre Performance.

Benefit icon

IVR SafePay.

IVR SafePay handles all credit card transactions automatically without any human interaction. Callers are greeted by your personalised message, identified through appropriate security checks and informed of their current balance via a live feed from your CRM. Callers can enter their credit card information through their telephone keypad to pay the balance in full, negotiate a payment based on your predefined rules or speak with an agent. Once the caller has completed their payment they are provided with a reference number and your CRM is updated with the new balance.

Agent SafePay.

Agent SafePay allows your contact centre agents to guide callers through the payment process without ever hearing or seeing the credit card information. Your callers enter their credit card details directly into SafePay or your CRM via their telephone keypad without the agent being privy to the credit card details. All sensitive information is masked to your agents, but in the event of a mistake, missing information or declined payment the agents are on hand to help guide the caller through to a resolution.

Benefit icon
Benefit icon

Repeat SafePay.

Repeat SafePay allows your callers to enter into multiple stage payment plans, either with your agents or directly with IVR SafePay, allowing you to automatically process payments at pre-authorised future dates.

Key Features:

  • Automatically process payment calls 24/7/365 with IVR SafePay.
  • Enables all contact centre agents to process credit card payments without being privy to the card details.
  • Process payments live through a secure PCI compliant payment portal.
  • Immediately notify callers and agents of successful and unsuccessful transactions.
  • Stops sensitive credit card information from entering call recordings.
  • Integrates with all major payment portals.
  • Integrates with your CRM to check current balance and update payments made.
  • Prevents credit card details from being entered into your CRM.
  • Allows negotiation based on your payment rules.
  • Automatically process repeat payments in the event of multiple stage payment plans.
  • Removes contact centre from the scope of PCI compliance.

Who will use SafePay?

Customers

Loves being able to quickly make payments without even having to speak to an agent.

Agents

Can collect more by guiding callers through payments rather than just transferring to an IVR.

Compliance Manager

Can relax now the contact centre is completely out of scope of PCI DSS.

Managing Director

Knows his business can take accurate and negotiated payments 24/7/365.

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