As members of the UK Contact Centre Forum, we made a point to attend the LSCCF (London and South East Contract Centre Forum) and YCFF (Yorkshire Contact Centre Forum) on the 22nd and 28th May. The London event was attended by over 150 members of the London and South East CFF. Business Manager Nigel James […]
Daviker achieved great levels of audience participation in our ‘BT Futurologist talks “Seven Global Contact Centre Trends”’ webinar on the 17th March. Managing Director, Dave Fricker hosted a lively debate centred on trends set to affect UK Contact Centres in future, featuring input from a panel of leading thinkers in the contact centre industry.
Once again Daviker will be attending Call Centre and Customer Management Expo at Earls Court in London but this year it will be a little different.