Reduce Costs and Increase Profitability.
Daviker Speech Analytics can reduce compliance costs significantly by focusing your compliance team on the high risk or low quality calls in the business rather than spending time looking for [...]
Drive Compliance.
Compliance will be significantly improved with Speech Analytics due to the fact that every call, rather than a small percentage are being checked. With Speech Analytics each call is scored [...]
Drive Performance.
Daviker Speech Analytics drives performance by allowing every call made by every agent to be checked for cross selling opportunities, the use of best practice and appropriate closing techniques. [...]
