How accurate is Daviker Speech Analytics?
The answer is very. Daviker Speech Analytics depends on creating phonetic phrases specific to your required search criteria. The better the criteria is, the better the analysis will be. An [...]
Can we search historical call recordings?
Yes. Daviker Speech Analytics can mine old call recordings for important information to identify things that may have been missed in the past. This will be dependent on your current call [...]
What type of calls can Daviker Speech Analytics monitor?
Daviker Speech Analytics can monitor all calls in and out of your business across many different platforms. We can monitor calls on your telephone system, inbound call centre platform, dialler [...]
What does Daviker Speech Analytics do?
Daviker Speech Analytics monitors and analyses the audio content of your calls 24/7/365. It enables your business to automatically check what is and what isn’t being said on every call, allowing [...]
