Daviker to Demo CCC technology at ‘Build a Contact Centre in an Hour’ Event

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Revolutionary cloud contact centre capability, powered by BT Wholesale, to be unveiled at exclusive free-of-charge showcase in Manchester.

Cloud Contact Centre (CCC), our new multi-channel solution, handles voice, email, SMS and chat – everything required to run a contact centre in a single product, with no need to install software, meaning installation takes hours, not weeks.

To demonstrate its ease of set-up, we’re hosting an event at our Manchester head office on Friday the 28th of November at 11am, where viewers will witness CCC’s superior functionality as well as how efficiently our engineers can create a contact centre from scratch.

‘Build a Contact Centre in an Hour’ is free to attend, for those keen to learn more about CCC’s true cloud capability and scalability for businesses with varying agent number requirements.

Other notable features of CCC include:

• Unrivalled operational reliability thanks to BT Wholesale platform
• Crystal clear communication regardless of agent location
• Inbound campaigns
• Support for PCI compliant payment processes
• Real-time and historical reporting

Plus numerous other advantages over traditional contact centre applications which typically offer less robust and reliable options.

Daviker managing director, Dave Fricker, explained the buzz surrounding the new product:
‘CCC will revolutionise the way contact centres can be set up and managed.

‘Backed by the full-strength support of BT Wholesale’s infrastructure, it’s an unrivalled product that sets us apart from the competition and strengthens our ongoing relationship with BT.’