GDPR Compliance

GDPR compliance is a significant issue for businesses of all sizes, as under the General Data Protection Regulation, much more control is given to consumers to determine how their data is stored [...]

GDPR compliance is a significant issue for businesses of all sizes, as under the General Data Protection Regulation, much more control is given to consumers to determine how their data is stored [...]

Call centre technology including speech analytics and voice call monitoring will be even more essential from May 2018 in order to ensure GDPR compliance as the new regulation comes into effect. [...]