Daviker

We’re delighted to announce that Daviker has recently been awarded an agreement to supply to the public sector. This will be under the G-Cloud 8 framework. What Is G-Cloud 8? G-Cloud is an [...]

The speech analytics market has hit global headlines this month, as research into its growth has been released by multinational market research firm, MarketsandMarkets. Figures indicate that the [...]

We’re celebrating our solid gold partnership; having successfully utilised the services of leading Customer Relationship Management software providers, Gold-Vision for many years. We’re delighted [...]

Calling all clients, partners and fellow members of the outbound marketing industry…Many of you have not yet seen the latest consultation released by OFCOM so as it stands, the laws that govern [...]

The release of Daviker Speech Analytics Software has meant that finally call centres can monitor what is said by 100% of the agents...

Scheduling shift workers has always been a “dark art”, armed with spreadsheets and calculators, managers...