What Is Speech Analytics?

“Davikers Speech Analytics – Increasing Productivity & Compliance On Every Single Call” Let’s get straight to it and answer the question shall we? So, what is speech analytics? Well, in a [...]

9 Reasons To Automate Workflow

At Daviker TotalWorkFlow, we believe that automating your workflow is a must. And why wouldn’t we? It’s what we do. In today’s target driven working environment, it is crucial that as little time [...]

The Best Predictive Dialler

When it comes to maximising call centre productivity and efficiency there is nothing more effective than the implementation of a predictive dialler. It has been proven that predictive dialler can [...]