Daviker Customer Support | Available 24/7/365

Supporting Your Investment

Customer Support:
0330 159 6560

At Daviker, we understand that the solutions we supply provide a critical part of our customers organisation and because of this we provide each of our customers with as much support and training as possible. We’re proud of our Customer Support team and the way they support Daviker customers 24/7. Based out of the UK our team follows ITIL and ISO methodologies to deliver a consistently high level of customer service.

Online Training

Free Online
Training.

Do you need a quick refresher on one of our products, or want some training from the comfort of your office? If so please follow this link to book onto one of our training webinars.

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Free Workshops

Free
Workshops.

In some cases a webinar simply isn’t enough. If you want get completely immersed in a specific solution (for free!) then why don’t you follow this link and come and see us in person.

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Telecoms Online

Telecoms
Online.

At Daviker we believe in clear honest pricing with no hidden extras, follow this link to access our Telecoms Services billing portal so you can view your paper bill in more detail.

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Agent Advice: Helping Your Team Deal with ‘Angry Customers’ -
15/02/17

Many contact centre staff will tell you that the patience of a saint certainly comes in handy when working in this industry. Learning how to handle disgruntled customers takes not only patience but time and skill too; it’s a necessity as customers will frequently express their frustration by aiming their complaints at staff members.

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Every Cloud Has a Digital Lining: Daviker Secures G-Cloud 8 Agreement -
07/09/16

We’re delighted to announce that Daviker has recently been awarded an agreement to supply to the public sector. This will be under the G-Cloud 8 framework. What Is G-Cloud 8? G-Cloud is an initiative targeted at public-sector bodies in departments of the UK Government of commodity IT services; particularly bodies that use various cloud computing software. The initiative consists of a […]

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Good News for Global Speech Analytics Market: Forecast to Reach 1.6 Billion USD! -
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The speech analytics market has hit global headlines this month, as research into its growth has been released by multinational market research firm, MarketsandMarkets. Figures indicate that the speech analytics market is estimated to grow from USD 589.1 million in 2015 to USD 1.60 billion by 2020. This represents an estimated Compound Annual Growth Rate […]

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