TotalWorkFlow is a workflow and case management system that increases productivity, compliance and visibility throughout the business. It delivers your perfect processes time and time again by streamlining and automating complex and laborious tasks to ensure the end result is a high quality, consistent, repeatable and compliant service to your customers.
TotalWorkFlow works by mapping then delivering your processes by building them into the software. All users can easily see what is expected of them and priorities can be altered according to your specifications. The software allows for increased visibility, the ability to forecast cashflow, and monitor department, team and individual performance. Staff productivity levels can be increased by over 30%.
Not only are we increasing productivity but we are also doing it whilst maintaining compliance. Within TotalWorkFlow there is a full audit trail that will track everything that is carried out by every user, therefore you can be confident that more work is being completed correctly.
Daviker are here to support your business and to help you get the best out of TotalWorkFlow. Our process mapping team will help you map your perfect processes and create them into TotalWorkFlow and as your needs change and your production line evolves, Daviker will be with you every step of the way.
TotalWorkFlow increases productivity throughout your entire organisation, where some solutions hold information, TotalWorkFlow drives action. Our customers have seen productivity increases of over 30% when comparing TotalWorkFlow to their previous workflow solutions. TotalWorkFlow maps and then delivers your perfect processes, increasing efficiency of manual tasks and completely removing some workload from users with Background Process Execution.
All tasks and work in progress can easily be seen within TotalWorkFlow allowing management to see throughput and workload for all individuals, departments and the company as a whole. Other information such as departmental bottle necks and completion forecasts provides management with valuable information.
TotalWorkFlow significantly increases compliance by creating a full audit trail for every case, project, task and user. TotalWorkFlow ensures your processes are repeatable, auditable and delivered as per your compliance obligations.
TotalWorkFlow is a solution for your business, not businesses like yours. With TotalWorkFlow you can easily create your own user screens, workflows, letters and processes making sure TotalWorkFlow perfectly fits your business. TotalWorkFlow is easy to modify as and when processes and requirements change.
The speech analytics market has hit global headlines this month, as research into its growth has been released by multinational market research firm, MarketsandMarkets. Figures indicate that the speech analytics market is estimated to grow from USD 589.1 million in 2015 to USD 1.60 billion by 2020. This represents an estimated Compound Annual Growth Rate […]
DDC Outsourcing Solutions has been developing and delivering critical information management and BPO solutions since 1987. Services include digital mailroom solutions, customer acquisition, multimedia response handling and accounts payable processing, as well as document scanning, data capture and many more.
We’re celebrating our solid gold partnership; having successfully utilised the services of leading Customer Relationship Management software providers, Gold-Vision for many years. We’re delighted that we now use the company’s most advanced modules, so here’s a little bit more about how we work together.
Calling all clients, partners and fellow members of the outbound marketing industry…Many of you have not yet seen the latest consultation released by OFCOM so as it stands, the laws that govern our industry are set to change.