The UK’s Number One Predictive Dialler
Daviker is the exclusive value added supplier of the TouchStar Predictive Dialler that is proven to increase the number of outbound calls a call centre agent can make by 300%.
Think of it like this - imagine you have a number of agents making calls to potential clients, customers or debtors.
They would have to manually dial the number and they may not always get an answer – it could be engaged, it could be a ‘dead’ number or they could get through to an answer machine. Thus, no selling or collecting is done here!
Daviker’s Predictive Dialler solution ensures that your call centre agents are up to THREE times more productive. Advanced algorithms ‘predict’ exactly when an agent will be available ensuring they are constantly fed live contacts – so unproductive agent time becomes a thing of the past.
Not only does Daviker’s predictive dialling system increase the productivity and efficiency of your call centre, it also comes complete with call recording, ACD & IVR, historical and real-time reporting and advanced scripting.
