Daviker. Solutions to Rely On. | Daviker

Daviker
The Contact Centre People.

Increase Productivity, Profibility
and Compliance, whilst Reducing Costs.

Delivering Contact Centre
Solutions Since 1990.

Market Leading Solutions
with World Class Support.

Daviker. Solutions To Rely On.

Daviker specialise in delivering business solutions to contact centres in the UK and around the globe and have years of proven results in increasing productivity, reducing costs and keeping contact centres compliant.

Contact Centre Solutions.

Cloud Contact Centre.

A multi-channel contact centre solution handling voice, email, sms.

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Predictive Diallers.

The complete outbound dialler and contact centre solution.

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Workflow Solutions.

Increases productivity, compliance and visibility.

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Workforce Management.

Reduce staff costs by a staggering 30% whilst still meeting SLA’s.

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Speech Analytics.

Increase performance and compliance.

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Telecoms Services.

High quality and cost-effective telecoms services.

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Download our Solutions Overview

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Resource Centre.
Daviker Solutions.
Daviker Overview Film

Our overview film is a brief introduction into Daviker and how we have grown over the past 20 years into an international company based in the UK.

Other Films
Cloud Contact Centre

Cloud Contact Centre is a multi-channel contact centre solution handling voice, email, sms and chat. It has everything you need to run your contact centre in one solution.

Predictive Diallers

Our dialler solutions is all you need for your outbound contact centre in one solution. It increases talk time and overall performance.

Workflow Solutions

Totalworkflow is a workflow and case management system that increases productivity, compliance and visibility throughout the business.
 

Customers & Friends.

"The TouchStar system has enabled us to deal with thousands of leads per day"

Peter Gates - Sales Manager, Grove & Dean

"Without TotalWorkFlow I couldn't see any other way of achieving our growth plans"

Yusuf Buksh - Managing Director, William Goldberg

"Agents have gone from speaking to customers for 15mins, to 40mins or more"

David Mayers - Managing Director, Axis Telecom

Contact Centre
Solutions.

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Find out more

Workflow & Case Management.

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Find out more

Cloud
Solutions.

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Find out more

Events CalanderNews
 
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Daviker Win SNUG ‘Partner of the Year’ Award -
22/07/15

We’re extremely proud to announce that we have been announced as EMEA Partner of the Year at the Select Noble User Group, SNUG Awards 2015. This award is acknowledgement of our success throughout 2015 as a Noble Systems partner and sets us apart from many highly respected telecommunications solutions providers throughout Europe, The Middle East […]

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An Insight Into London and Yorkshire Contact Centre Forum Events -
05/06/15

As members of the UK Contact Centre Forum, we made a point to attend the LSCCF (London and South East Contract Centre Forum) and YCFF (Yorkshire Contact Centre Forum) on the 22nd and 28th May. The London event was attended by over 150 members of the London and South East CFF. Business Manager Nigel James […]

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Daviker To Host Cloud Contact Centre Seminar at BT HQ -
22/05/15

Cloud Contact Centre technology is vital to solving issues like limited customer interaction channels and inflexible management systems. These issues and more will be addressed at the Daviker Presents BT: Cloud Innovation – How To Set Up A Contact Centre In 30 Minutes seminar, taking place on Monday 8th June at BT’s Media Suite in […]

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Daviker’s webinar highlights future contact centre trends -
26/03/15

Daviker achieved great levels of audience participation in our ‘BT Futurologist talks “Seven Global Contact Centre Trends”’ webinar on the 17th March. Managing Director, Dave Fricker hosted a lively debate centred on trends set to affect UK Contact Centres in future, featuring input from a panel of leading thinkers in the contact centre industry. A […]

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